Returns & Exchanges
At Malibu C®, we want you to be completely satisfied with your high-performance wellness solutions. If you are not happy with your purchase, you may return or exchange products within 30 days of the original purchase date.
Initiate Your Request
Contact our Customer Wellness Team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
Prepare Your Package
Securely pack the items in their original packaging, ensuring that the product is at least half-full and includes all original components and documentation.
Ship Items Back
Affix the provided shipping label or use a trackable shipping service to send your package to our headquarters in Indianapolis for processing.
Receive Refund or Credit
Once our quality control team inspects your return, we will process your refund to the original payment method or issue a store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing